Recommendations to Minimize the Threat of COVID-19

What is COVID-19?

An outbreak of a respiratory illness was reported in Wuhan, China in 2019. The World Health Organization named the illness COVID-19. The “CO” stands for Corona, “VI” for virus, and “D” for disease. The “19” refers to 2019 — when the virus was first reported.

ServiceMaster Restore (SMR) and ServiceMaster Recovery Management (SRM) have many years of experience cleaning and disinfecting hospitals and other facilities that have been at risk for exposure to various infectious diseases. We rely on our experience and a scientific, common-sense approach that is thorough and cost-effective. We provide protective measures for our staff and take security and privacy into consideration to protect our customers and their facilities.

We only use disinfectants that are effective given the EPA’s Emerging Pathogen Standard. A list of these products is available upon request. SMR and SRM follow the CDC’s personal protective equipment and safety recommendations.

Our Procedures

  • Take precautions and proceed with appropriate personal protective equipment.
  • Isolate and disinfect critical points of exposure and high touch areas.
  • Disinfect all other areas as appropriate.
  • Use EPA-registered and approved products for disinfection appropriate to the situation.
  • Properly dispose of contaminated cleaning materials.

Take Precautions to Prevent the Spread

  • Avoid touching your nose, mouth, and eyes with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds (see graphic below).
  • If soap and water are unavailable, or in addition, use alcohol-based hand sanitizer with more than 60% alcohol.

Washing Hands and Proper Hand Hygiene

Handwashing prevents the spread of infection. Proper hand hygiene is the #1 way to reduce the risk of infection. It is important to wash hands frequently and properly with soap and water for at least 20 seconds.


High Touch Cleaning Checklist

High touch items are among the most pathogen heavy surfaces in your facility. Routine cleaning and disinfecting of these items along with frequent handwashing are critical to breaking the chain of infection and creating and clean, safe, and healthy environment.